Day in the life of a CRE

A bit of background… I joined Jetstack in May 2018 as a Solutions Engineer and since then I have helped customers with their Kubernetes journey. At Kubecon in Copenhagen we launched our Jetstack Kubernetes Subscription and together with that we also created our CRE role. CRE stands for Customer Reliability Engineer, a role conceived by Google with the mission of reducing customer anxiety by sharing operational responsibilities and generally being closer to your customers.