A bumpy landing into life as a CRE

Intro In this short post, I’ll be touching on my experience of moving into a customer-facing role, and my experience of overcoming work-based anxieties. I have worked purely within internal operations for the last 5 years. This started with Linux systems administration for a few years before going on to cloud platform engineering. More recently, I did a short stint as a technical solutions engineer. During this time spent working in the engine rooms of small businesses I built up some experience of platform reliability and observability.